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General overview of Optus operator in Australia
07.02.2017 20:03

Optus is the third largest mobile operator in Australia and the company has preserved this position for a long time: for over 20 years it has been the second largest operator. Optus provides landline and mobile services to individuals and companies which include but are not limited to mobile, national and long-distance services, internet and media services. Over the last decade, the majority of the company’s public shares has been based on the mobile services, as it is mentioned at

Being second mobile operator for such a considerably long time, the company has not attempted to challenge the main operator in Australia - Telstra, even when Vodafone’s reputation was continuously decreasing. Still, one important factor is the fact that the services provided by the company are always associated with reliability in the eyes of customers. So, in spite of the fact that people have a tendency to concentrate on the occasional problems, that they have experienced while using the services of an operator, Optus is seemingly trusted and has good managed to gain a good reputation.

How does Optus react to the developments of technology changes and what challenges does it face?

As any other mobile operator, Optus is always making huge investments in order to make its own network stronger. In addition to the regular improvements every few years a new generation of technology originates and a need to upgrade to the changes arises. So, years ago GSM technology was popular, then GPRS gained popularity. It was followed by 3G and then 4G.

Currently, the provider operates its 4G services over 700MHz frequency, and some others. It should be highlighted that the 4G connection provided by the company is quite fast, as a result, the operator supplies over 4.45 million customers with 4G connection.

Additionally, the company continues expanding its 4G and 3G networks in order not to be surpassed by other providers, nevertheless, this does not all in all excludes the possibilities of network outages and coverage problems.

The problems are conditioned by different factors, some of which can be solved by the company while others are not depended on it.

Let us deal with the first problem first. Such problems are mainly connected to the fact that the mobile towers of the company are sometimes too far from each other and consequently a high quality service cannot be supplied to the customers. This is especially common in so called bush land of Australia where the population is dense and the provider does not feel that the huge investments that a tower construction demands will be easily compensated, as a result the fewer number of population become somehow ignored. Still, it should be highlighted that such problems are not solved with the help of mobile signal boosters or repeaters as well, as in such areas a place with proper signal strength from where you can boost the signal cannot be found.

This means, that in case you are in an isolated area, say in the middle of a desert or far away in the mountains, and you need to travel for miles in order to get signal, you probably will not be able to make use of a booster.

As long as the operators do not have a wish to improve the signal quality in such areas, the only thing that remains to the habitants is the use of mobile signal boosters, by posting the external antenna in a place that receives better signal so that they do not become cut off the world.

The second type of problems that are not conditioned by the operator can be characterized as localized poor coverage determined by the construction material used for the building you are in. So, if you are living in a huge city and still you experience dropped calls and permanent weak signal, the reason for it is probably not the company itself. In such cases, the walls of the building and other barriers may hinder the signals and considerably lower their speed. The reason for such problem can be as simple as a metal layer in a wall or even concrete, as these materials have destructive interference on signals.

Besides, around some buildings a wire mesh can be found, and the electricity fields around it can.

Also have a bad influence on the signals.

A good way of understanding weather the construction material or the above-mentioned wires are the actual reason of the weak mobile signal or not can be as simple and easy as the comparison of the signal strength inside and outside the building.

It goes without saying that the regulation of this issue cannot be solved on the part of the provider, i.e. Optus in our case, still the problem can be easily solved by means of using a mobile signal booster or repeater which will gather the signal with an external antenna, magnify it and pass it to an inner antenna, so that the signals will bypass the construction materials that diminish their power.



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